DATA PROTECTION STATEMENT

This Privacy Statement applies to the processing of all personal data by NHS MONTAGE d.o.o., Štihova ulica 13, 1000 Ljubljana (hereinafter: the company), and includes data about customers and other individuals who have expressed a desire to cooperate (hereinafter: customer). The company is the data controller for the processing of customer personal data. Below, we inform you about the purposes for which we process your personal data and provide other relevant information. For any additional questions, we are available via the contact details provided. This Privacy Statement is valid from 10.01.2025. The content of this statement may change at any time, and the latest version is always available on our website at www.nhs.si. If any changes are made that significantly affect the processing of your personal data, we will immediately notify you.

For what purposes do we process your personal data?

The company processes your personal data for:

  • The execution of contractual relationships, including managing and fulfilling orders and contractual activities,
  • Marketing activities, including databases of personal data and sending offers via direct mail, email, phone, or in person,
  • Advertising activities via various communication channels, such as direct mail, email, phone calls, website, social media, etc.,
  • Sending periodic newsletters via email,
  • Conducting customer satisfaction surveys and other marketing research aimed at continuously improving internal procedures and offerings,
  • Organizing and conducting prize draws, including raffles and the publication of winners’ details,
  • Collecting and processing personal data obtained at professional conferences and promotional events, whether organized by our company or by others.

How long do we retain your personal data?

The company retains customer data for the period necessary to achieve the specific business purpose and to ensure compliance with applicable legislation. After the applicable retention period, the data is securely deleted or destroyed.

Who has access to your personal data?

The company does not disclose customer personal data to third parties, except:

  • External contractors who process data exclusively on behalf, for the account, and under the supervision of our company (e.g., IT system maintenance, website administration, electronic messaging, etc.), and
  • As needed, to government authorities based on a justified written request for the purposes of conducting a specific procedure.

How is your personal data protected?

To ensure the confidentiality and security of your personal data, we have implemented appropriate data protection measures. This means that we carry out organizational, physical, and technical measures to protect personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data.

How can you exercise your rights regarding personal data protection?

As an individual, you have the right to request access to your personal data, and under certain conditions, to correct and/or delete it. Additionally, you can exercise the right to restrict the processing of your personal data, the right to object to processing, and the right to data portability.

To exercise your rights regarding personal data protection, please contact us via the provided contact details.

Can you withdraw your consent?

After you have given your consent, you can withdraw it at any time. If you wish to withdraw your consent, please contact us via the provided contact details.

How to file a complaint?

If you wish to file a complaint regarding the way our company handles your personal data, you can file a complaint using the provided contact details.

How can you contact us?

If you are interested in how we process your personal data, please first read this statement. For any additional questions, comments, compliments, or complaints, please contact us at:

NHS MONTAGE d.o.o., Štihova ulica 13, 1000 Ljubljana, or via email at office@nhs.si.